Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Stevie Agency GmbH
Hauptstrasse 82, CH-8272 Ermatingen, Thurgau, Switzerland
CHE-352.413.606
lf@stevie.agency

2. What Data We Collect

When you visit our website or contact us, we may collect the following types of data:

• Technical data: IP address, browser type, pages visited, time of access — collected automatically for security and performance purposes.
• Contact data: Name, email address, company, and any information you voluntarily submit through our contact form.
• Communication data: Content of emails and messages you send to us.

3. How We Use Your Data

We use the data we collect exclusively for the following purposes:

• To respond to your inquiries and provide requested services
• To deliver and improve our services
• To analyse usage patterns and optimise website performance
• To comply with legal obligations
• To protect against fraud and unauthorised access

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to fulfil a contract with you (Art. 6(1)(b) GDPR)
• Legitimate interests: Processing necessary for our legitimate business interests, where these are not overridden by your rights (Art. 6(1)(f) GDPR)
• Legal obligation: Processing required by applicable law (Art. 6(1)(c) GDPR)
• Consent: Where you have given explicit consent (Art. 6(1)(a) GDPR)

5. Cookies and Tracking

Our website uses only technically necessary cookies required for basic functionality. We do not use tracking cookies, advertising networks, or third-party analytics that collect personal data without your consent.

If you use contact forms, session cookies may be used to maintain your session. These are deleted when you close your browser.

6. Data Sharing

We do not share your personal data with third parties, except:

• When required by law or court order
• With service providers who process data on our behalf under data processing agreements
• In connection with a merger, acquisition, or sale of our company, subject to appropriate confidentiality obligations

7. Data Storage and Retention

Your data is stored on secure servers in Switzerland and/or the European Economic Area. We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law.

Contact form submissions are retained for up to 3 years for correspondence purposes, unless you request earlier deletion.

8. Your Rights

As a data subject, you have the following rights under applicable data protection law (GDPR / Swiss DSG):

• Right of access: Request confirmation of whether we process your data and receive a copy
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Request that we limit processing of your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time, without affecting prior processing

To exercise any of these rights, please contact us at lf@stevie.agency. We will respond within 30 days.

You also have the right to lodge a complaint with the competent supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served via HTTPS. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over and are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.

11. Children

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. Material changes will be communicated via our website. Continued use of our services after any changes constitutes acceptance of the updated policy.